a | Holding the house while you make travel arrangements
If you have contacted us by phone or e-mail regarding availability and you plan to stay at Lavenda Breeze, you can ask us to "hold" a block of time for you while you make necessary travel arrangements. We will hold this block for only three days unless we have heard from you that you are still working on your plans and need more time. If others approach us during the period of time your dates are "on hold" we will contact you to see if you want to release the hold or to reconfirm your interest.
b | Deposit requirements
Once you have confirmed your travel plans and contacted us again, a deposit of 50 percent of the "total rent" is due within two weeks to secure your reservation. Reservations are still considered "on hold" until this deposit is received.
"Total rent" is considered to be the sum total of daily or weekly rental, plus 7% tax.
Payment can be made by wire transfer, credit card, personal check, money order, bank check, or other negotiable instrument in US funds only.
c | Balance of payment
The balance of the "total rent" due must be paid at least 90 days prior to arrival, if booking lead-time permits. Again, US funds are required.
d | Cancellations and Refunds
It happens from time to time that people need to cancel their trip. We do not, however, give refunds for cancelled bookings, nor do we offer alternate dates in exchange for cancelled time. Any monies paid prior to the cancellation are forfeited and cannot be applied to future bookings. Once a booking is cancelled we are free to re-book the dates to others.
Because of this policy we strongly recommend purchasing trip insurance to cover the potential financial loss you may suffer in the unfortunate circumstance you need to cancel.
e | Trip Insurance
As mentioned above, we strongly encourage you to purchase trip insurance. This insurance will reimburse you if you need to cancel your trip due to illness or death of a close family member or for dangerous weather conditions. Some policies are more inclusive and include medical insurance, car rental insurance, and medical emergency evacuation insurance. In several instances, folks who have come to Lavenda Breeze have needed to leave for medical reasons and this insurance has saved them $15,000 or more and assisted in their return to their homes for medical treatment. Many companies that sell trip insurance can be found online.
One condition that companies generally require is that the trip insurance be purchased within a very short period after making reservations. So explore trip insurance concurrently with making your booking.
f | Hurricane policies
We do not give refunds for full or partial cancellations due to hurricanes or other severe weather (tropical storms or depressions) that may affect your trip. This is why we strongly urge you to purchase trip insurance to cover at least the cost of the villa rental.
If you wish to evacuate Anegada in the event of a storm, our local representative will make all efforts to assist you. Your safety is a primary concern to us. We will do everything we can to make sure you are fully informed of the progress of a hurricane or other named storm to allow you sufficient time to make plans.
If there is a hurricane or severe storm we will need to take certain measures to secure the buildings of Lavenda Breeze and this may temporarily curtail your enjoyment of the property. Clean-up from a hurricane will begin as soon as possible after such a storm, but we cannot guarantee that it will be immediate.
If there is extensive damage to Lavenda Breeze from a hurricane or storm that makes your continued stay there impractical, we will seek to find other accommodations for you on Anegada or you may terminate your rental. We will supply whatever support we can to you or your insurance company to assist in securing reimbursement for the unused portion of your trip.Back